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BT Phone lines
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You may not realise it, but BT is cheaper than Virgin across all calling plan packages and UK* calls**.
* BT UK* calls are cheaper than Virgin
(BT is the same price or lower than Virgin on all UK call tariffs at all times)
* BT line rental is cheaper line rental than Virgin
(from 1st April Virgin Media’s line rental is £11.99 / month, BT will be £11.54 / month).
* BT Call Plan prices are cheaper than Virgin
(BT’s Unlimited Anytime Plan is £4.99/month versus £7.95/month from Virgin).
* 0845 and 0870^ calls are inclusive with BT whereas Virgin customers
pay the highest rates in the market.
How does this affect your bill?
First year bill for average BT Unlimited Anytime Plan customer £303.75
Equivalent bill for Virgin customer £484.20
Total saving with BT £180.45
Based on pricing from 1st April 2010 and average BT Unlimited Anytime Plan customer’s calling pattern over 12 months, when taking 3 months free Unlimited Anytime Plan. Includes monthly fees‡ and line rental (£11.54 with BT).
Things you need to know:
From 1st April, the UK daytime pence per minute rate will be 5.9p per minute, the call set-up fee will be 9.9p and the evening call period will be 7pm to 7am.
Virgin comparisons
Average BT Unlimited Anytime Plan customer’s calling pattern – average number of calls per month (average duration, rounded up to the nearest minute): unlimited UK calls (up to 60 mins); Mobile Calls: 12 Daytime (2 minutes), 8 Evening (3 minutes); 0845/0870^ Calls: 7 (5 minutes at any time); International Calls (France): 2 (9 minutes).
**Costs from 1st April:
UK* calls BT: 5.9p per minute (ppm) Daytime; 1.5ppm Evening; 0ppm Weekends; plus 9.9p set up fee. Virgin Media; 7.5ppm Daytime; 7.5ppm Evening; 0ppm Weekends; plus 11p set up fee.
Calling Plans, per month: BT Unlimited Weekend Plan (£0), Unlimited Anytime Plan (from £4.99); Virgin Media Talk Weekends (£0 with bundle), Talk Unlimited (£7.95).
Line rental with Direct Debit and paper-free billing: BT £11.54, Virgin Media £11.99.
Packages vary, e.g. BT’s Evening period is from 7pm until 7am, Virgin’s 6pm to 6am.
‡Savings based on the costs from 1st April of the average BT Unlimited Anytime Plan customer’s calling pattern over 12 months compared with Virgin Media’s Talk Unlimited. Includes monthly line rental with Direct Debit and paper-free billing (BT £11.54, Virgin media £11.99); and packages fees: BT £4.99 (minus 3 months free offer discount), Virgin £7.95. Nature of packages vary, e.g. Virgin Media include digital TV.
Pricing. All prices quoted include VAT. BT line rental is £11.54 a month with Direct Debit and paper-free billing. Otherwise add £2.75 a month (£1.50 payment processing fee levied by BT Payment Services Limited, a BT Group company, plus £1.25 without paper-free billing discount). Discount appears as a bill credit. Set up paper-free billing online at www.bt.com/paperfree.
* Unlimited UK calls means calls of up to an hour to numbers beginning 01, 02 & 03, after which pence-per-minute rates apply. You can hang up and redial before the end to avoid charges. There are exceptions like calls to the Channel Islands. See our terms and conditions for details. Weekend calls mean from midnight on Friday to midnight on Sunday; Evening calls between 6pm and 6am weekdays; Daytime calls at other times.
Call Plans:
^ Inclusive calls to 0845 and 0870 numbers. Availability of inclusive 0845 and 0870 calls of up to 60 minutes duration (excluding indirect access numbers and dial-up internet access) dependent on residential BT Call Plan: weekends only with the Unlimited Weekend Plan and any time with the Unlimited Anytime Plan. Fair use policy applies – max. 1,000 mins or 150 calls a month. If either of these limits on free calls is exceeded, BT will charge for these calls until further notice See Terms & Conditions for full details.
† When making a chargeable call, an 9.3p call set-up fee applies.
View our Call Plan Terms & Conditions for more.
Packages:
Talk and Surf Plus Package: Offer ends 15/03/10. Saving of £89.82 based on comparison with cost over 18 months of the same packages purchased separately at standard prices, i.e. BT Total Broadband Option 1 at £7.99 a month for the first 3 months, then £15.99 from month 4 and the Unlimited Anytime Plan at £4.99 with BT line rental. This offer cannot be used in conjunction with any other offer and may be changed or withdrawn at any time. Terms, exclusions and conditions apply.
Available to new BT customers, or BT line rental customers switching their calls to BT, signing up for 18 months and paying BT line rental at £11.54 a month. Prices quoted with Direct Debit and paper free billing. £15.99 a month from month 4, plus line rental. Includes BT Total Broadband Option 1 and the Unlimited Anytime Plan. Subject to availability.
Talk, Surf and Watch More package: Available to new BT Total Broadband customers signing up for 18 months and paying BT line rental at £11.54 a month. Prices quoted with Direct Debit and paper free billing. £28.99 a month from month 4, plus line rental. £0 charge for Vision+ box (FREE Vision+ box offer ends 26th March 2010). Includes BT Total Broadband Option 1, BT Vision Bronze Pack; and the Unlimited Weekend Plan. Subject to availability. Exclusions and conditions apply.
New broadband customers only. Excludes upgrades/regrades. Requires BT line/similar and payment by Direct Debit. BT Total Broadband is subject to availability, fair use policy and conditions apply.
BT Total Broadband is subject to availability, fair use policy and conditions apply.
Speeds referred to are download speeds. Other factors affecting speed include distance from the exchange and internal home wiring. If your line won’t support up to 20Mb, we’ll offer the best speed available on your line. Conditions apply. Check your broadband speed.
BT Home Hub included with all Packages for new customers.
Security Some features of the Service may be withdrawn or modified from time to time. They may also not be compatible with certain operating systems or other software e.g. Mac and Microsoft Vista.
BT Vision – all Value Packs have a 12 month minimum term. Separate charges apply for on-demand content outside a Value Pack. Conditions apply. Payment by Direct Debit and opt-in required.
To get BT Vision you need to have BT Total Broadband with a minimum line speed, a BT Home Hub and a Vision+ box. Apple Mac users may require an adaptor. Freeview requires a suitable aerial and coverage (www.freeview.co.uk). Conditions apply.
# ESPN included at no extra cost for BT Vision customers taking a new 12 month contract on a Value Pack or an 18 month contract on a Surf, Talk & Watch package. Also available to customers with an existing 12 month subscription on any Value Pack, where the subscription started after 04/07/09. Payment by Direct Debit, viewing card (£9.99) and opt-in required.
‡ FREE Vision+ box offer ends 26th March 2010. Available to new BT Vision customers taking a Value pack with a minimum 12 month term, either as part of a BT package or alone (from £7.50 a month for 3 months, £14.99 thereafter). Also requires BT Total Broadband with at least 12 months minimum term remaining. Usual cost of Vision+ box with the same conditions is £45 or £15 with some online packages. If service is ceased within minimum term, charges of up to £199 apply. This offer may be changed or withdrawn at any time and cannot be used with any other offer. Conditions apply.
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